Velotric GoMad Ebike






Velotric Gomad Ebike
Manual & App Guide
Toolkit to help you assemble the bike
Battery, Charger, Front Light, Display, Front Reflectors, Bell, Bike Kickstand, Cable Binder, Stem Bolt Cover, NFC Key Card and Left & Right Pedals
Free Shipping to eligible Canadian delivery areas, excluding Yukon, Northwest Territories, and Nunavut.
7-Day Return Window - New, unopened, and unused e-bikes may be returned within 7 days of receipt. Fees and conditions apply.
2-Year Warranty - Covered electrical components are included under Velotric Canada's limited warranty. See the full warranty policy for complete coverage details.
20'' X 4.0'' Fat Tire Utility Ebike | Velotric GoMad
100mm RST Suspension (with Lockout)
Absorbs rough terrain so you ride smooth — lock it out on flat roads for efficient pedalling.
121 km Range, Expandable to 241 km*
Up to 121 km on a single charge. Add a second battery to go up to 241 km. *Second battery sold separately.
Built to Carry It All.
High Capacity, Total Utility
Smart,Personalized Control.
SensorSwap™
One-Touch Class Switching
Smart Tuning
Walk Mode
Safe Everywhere.Connected Always.
One Size |
|||||
| Height | 5'0" – 6'3" | Reach | 420mm | Wheelbase | 1171mm |
| Handlebar Height | 1040 – 1180mm | Stand-Over Height | 500mm | Total Length | 1811mm |
| Min Saddle Height | 720mm | Max Saddle Height | 930mm | ||
| One Size | |
|---|---|
| Height | 5'0" – 6'3" |
| Reach | 420mm |
| Handlebar Height | 1040 – 1180mm |
| Wheelbase | 1171mm |
| Stand-Over Height | 500mm |
| Min Saddle Height | 720mm |
| Max Saddle Height | 930mm |
| Total Length | 1811mm |
Hear from the Experts
Frequently Asked Questions
The recommended rider height range is 152 cm to 191 cm, and the total bike weight is 35 kg.
Multi-dimensional adjustability: The bike can be easily adapted to different riders through three adjustment points: seatpost height, stem height, and handlebar angle, ensuring a comfortable fit for various body types.
GoMad comes standard with a Rear Rack Bag (Range Extender Bag) for added utility right out of the box.To expand functionality, GoMad offers a range of optional accessories available for purchase, including both accessory kits and individual add-ons:
Accessory Kits
Passenger Kit
This kit includes:
- GoMad Passenger Handlebar (Front / Rear)
- Passenger Foot Pegs
- GoMad Seat Pad
Young Passenger Kit
Designed with enhanced safety for younger riders, this kit includes:
- GoMad Passenger Handrail
- GoMad Wheel Guards
- GoMad Dual Kickstand
- Passenger Foot Pegs
- GoMad Seat Pad
Individual Accessories
- Velotric Front Rack
- Velotric Gomad Pannier Support Bar
Accessory kits are pre-configured for convenience and compatibility, while individual accessories can be purchased separately based on your needs.
GoMad is designed with performance and safety in mind. During braking, the rider’s weight naturally shifts forward, placing greater demand on the front brake.
To deliver stronger and more consistent stopping power, GoMad is equipped with a larger 203mm front rotor, increasing braking efficiency and heat dissipation.
The 180mm rear rotor provides balanced braking performance. Increasing the rear rotor size further could lead to instability, such as rotor wobble during deceleration, which may impact ride comfort and control.
Yes. The BMX-style handlebar crossbar has a25.4mm diameter, a widely used standard size.
It is compatible with most phone mounts, action cameras, and other common handlebar accessories, making it easy to personalize your setup.
GoMad is built for strength and utility:
- Rear rack capacity: 80 kg
- Total payload capacity: 227 kg
*The total payload includes the combined weight of the bike, rider, cargo, and any passenger.
Custom Mode is an optional advanced speed setting. When enabled through the Velotric App, it allows riders—where permitted by local regulations—to unlock the throttle in Class 3 and reach speeds up to 45 km/h.
Riders can still switch between Class 1 / 2 / 3 / Custom Mode anytime on the display.
Custom Mode availability varies by region. Riders are responsible for complying with applicable provincial, territorial, and municipal regulations.
- Connect your bike to the Velotric App
- Allow location permissions
- Go to Bike Settings → Custom Mode
- Follow the in-app instructions
✏️ To learn how to use Custom Mode, please refer to the Velotric system introduction video (Chapter 3.1): https://www.youtube.com/watch?v=LrLcL7Aa2C8
For repair and warranty support, contact Velotric Canada After-Sales Support at help@velotricbike.com or call +1 888-559-3099 (7 AM–4 PM PST, Monday–Friday). Bikes purchased outside Velotric.ca should be serviced through the original dealer.
Free shipping is available on e-bikes to eligible Canadian addresses, excluding Yukon, Northwest Territories, and Nunavut. Current estimated shipping times are 1–3 business days for in-stock e-bikes and e-scooters, and 4–7 business days for in-stock accessories and components. A shipping confirmation email is sent once the order ships. E-bike deliveries may require a signature or delivery acknowledgement.
Yes. Applicable Canadian sales taxes are calculated at checkout based on the shipping address and the tax rules that apply in the destination province or territory.
Get started
Select one of the categories to verify your eligibility for our discount program.